Positive: Punctuality, Quality, Responsiveness, Value
I can’t say enough good things about the Orange Team! They have been cleaning our home for 4 yrs + and we trust them 100% to get the job done even when we are out of town! They are quiet and respectful, they don’t bang up our walls & furniture with their equipment and if I have a request they’re more than happy to take care of it. I’m so happy we found a cleaning service that we don’t have to constantly check behind and repeat the same things over and over. Thank you Orange Team for taking such good care of us and our home!!!!
The maids consistently go above and beyond even though we have had them cleaning our house for over a year. We had some tracks on our carpet in our hallway. I thought I would have to replace the carpet, but when we walked into the house after The Maids had come the carpet was clean! I knew they would clean my house but I never thought they would clean the carpet too. I am consistently grateful for The Maids and the Orange team.
Friendly staff, great service, fair price. They use different equipment for those with and without pets which I appreciate very much. Love the smell of their cleaners too! I believe their eco-friendly. I highly recommend the orange team. All around grade A service!
I can’t say enough about the Blue team that cleaned my house today. It has been years since our home has been deeply cleaned–the difference is absolutely amazing. Rosa and her team were wonderful. I will definitely refer The Maids to my friends. This was an awesome Christmas present!
I called on Wednesday and they were able to fit me in Friday between 10-11. Yellow Team showed up at 10:01, talk about prompt! The staff was incredible courteous and began work immediately. They cleaned things I have t thought to clean in years, and we’re so accommodating with moving things to get the best clean possible.
I will definitely be using The Maids yellow team again!
Showed up on time, went right to work (deep cleaning) and where done in two and half hours. Very professional – highly recommend.
Blue team did a great job doing a deep clean on my house a few Fridays ago. Thanks!
Sandra was extremely helpful scheduling a move in cleaning for a 4 bedroom home in Winston Salem and following up before and after The Maids did their magic !
The Purple Team led by Lizy- with Mariela, Yesi and Sandra arrived on time and were incredible ! They worked almost silently but were personable also. The home was immaculate after they were done with all of the appliances, bathrooms, vacuuming and dusting. The products they used left no film or residue, only a pleasant scent. I was impressed with Lizy using her tools and ingenuity to clean the cathedral ceiling fan and windows. She also went the extra mile to point out and tighten loose hinge screws on closet doors. Amazing ! The cost was very reasonable and I hope to request and hire the Purple Team again soon ! Thank you !
Wonderful cleaning by the Blue Team. Rosa, Lorena, Lili, and Leti did an incredible job! Fast and hard workers. They were able to get dog hair off of my couch that I had tried many times and failed! Very happy with their service and I’m looking forward to future cleanings.
The crew was courteous, diligent and thorough. The house needed a deep cleaning and that’s what it got. They were well trained and went right to their respective responsibilities. They worked continuosely until they were finished. I plan to use them regularly.
We’ve been using the maids for around 3 years and have had excellent service. The Yellow team is usually the one who comes to our house and they do a wonderful job, often going above and beyond what we expect.
Occasionally other teams have come (Purple and Green) and we have also have been more than satisfied. We would highly recommend this company.
We recently moved and finally settled in. We had Meena and the red team start up again cleaning our new home (we’ve been customers of the Maids since 2015). As usual, they did a 5 star job. So glad to have them back. They are the BEST!!! Hank and Maria run a first class operation. Keep up the excellent work everyone.
Lizy and the purple team came out to do an initial deep clean on our house. They were fabulous. The work they did was more thorough than expected, and Lizy even double checked several times to make sure the cleaning was meeting my expectations. The house hasn’t smelled this clean since we moved in, and the kitchen (done by Sandra) and the bathrooms (by Jesi) were sparkling by the time they were each done. The house smelled fresh without having he overpowering smell of bleach/chemicals. Even though there was a billing question at the end of the visit, I have already had the opportunity to speak with Hank (the owner) and have a plan in place for discussing the issue. Once I got the main line to the Greensboro office, it has been much easier to talk directly to Hank and Maria. I’m hoping to use the purple team again in the future.
I am very comfortable having the Red teamin my home. The cleaning is consistent every
visit. Often I am out in the stable doing my chores, and if there is a question (rare)
Meena has walked out to the pasture for me. Always pleasant.
The Red team led by Meena is the best. They always to a great job cleaning our house.
The team is professional, efficient and friendly.
Review: Love The Red Team! After 10 years the ladies feel like family. They’re such hard
workers and really go beyond cleaning. Everything feels fresh and new when
they leave. I wish they came every day!!
Review: My house looks great when I get home. Everything is so clean and fresh.
Employees are wonderful.
Review: On time and always do a great job.
Review: The team does a great job!
Review: The maids who come to our home are very thorough and do a wonderful job!!!!
They are very friendly and leave the home very clean!!!!
Review: The girls were thorough, courteous, and professional!
Review: They show up on time, are very polite and professional. They do a very good
job cleaning our house. Meena is a wonderful team leader and her crew is
Review: The team is thorough, efficient, and completely reliable. Meena, the leader of
the red team, is an absolute delight, as she always greets my 92 year old
father with a beaming smile and takes time to talk with him before they begin
their work. She exits the same way, by giving him a hug and wishing him well
until the next time. He enjoys them being there and is always pleased with their
work. Janice, Lorena and Candy worked equally as hard today. There can’t be
a better group out there!
Review: I love the fact that they listen and they come in and I take notes and. I love the
fact that they’re very friendly and they care about my home they’re very detail
to feel like they’re my friends and they do an excellent job I love the right team I
mean it’s wonderful Janice I’m glad she’s back the other 2 ladies were bright
Please keep the team that was together today for the red team because they
work so well together and I just look forward to having them home each month.
Review: The Maids do an excellent job with customer service. They listen and take
notes according to what my specific needs are for my home. They always enter
my home with a smile and always go straight to work. They work very hard
and are very detailed in all that they do.
The Red Team–my favorite team– did an outstanding job today! These four
ladies worked beautifully together. I’m happy that Janice is back!! She’s always
great! Meena is fantastic! The other two ladies were wonderful, too! PLEASE
keep these same ladies in the Red Team! This team is truly a winner!
Review: The Red Team once again has done an excellent job of cleaning our home.
Meena, team leader, Janice, Lorena, and the new young lady (missed getting
her name) were great!!! Keep up the good work.
Review: They do a great job on the house and our mess. Only thing better for next time
is a little more on the entrance floor.
Review: Gala and the Blue Team are awesome. My house was cleaned very well today.
The ladies do not waste any time and are very efficient. One time I found that a
couple of the bathrooms needed more care and I called Hank about it. Next
thing I know the ladies came back at the end of their day (around 5) to fix the
problem. Not only did they address the problem but cleaned each of the 5
bathrooms in total again! I absolutely would recommend the Maids -especially
the Blue Team.
Review: Promptness with our nurse politeness and it should have.
Review: Consistency, efficiency, friendliness.
Review: We like that the maids are on time, they clean everything and they take out the
trash. I have back issues and cannot clean as well as I should and they have
provided me with a type of service that I have never had before. Please let
them know that we appreciate EVERYTHING that they do.
Review: They are always on time. Very thorough. .
And each time. .
It seems to even be bad or.
Review: Everyone is very diligent in getting the job done. They are very interested in
doing things the way I want them done. All of the team are pleasant and easy
to work with. I really like having the Red Team in my home.
Review: Most days everything is clearing. Just super Well they’re very they pay very
good attention to detail in all areas of cleaning my home.
Review: They try to accommodate changes in scheduling very well which I appreciate
and they do a thorough job.
Review: Their thoroughness.
Review: All the teams work so hard; this team was the RED team and they try so hard
Review: The Maids service was excellent as usual. Meena and the Red team did their
usual super great job!!!!! Keep up the good work.
Review: Fast in and out. Everything sparkled!
Review: The Red Team is awesome! They go above and beyond what is expected, and
I couldn’t be happier. I will never use another company!!!!!
Review: Very reliable and do a good job.
Review: The BLUE Team consistently cleans our house thoroughly and efficiently. We
are so happy to have finally located a dependable service.
Review: Offer you clients who have been with you over 1-2 yrs a day of 1/2 off price of
Review: Very trustworthy. Excellent cleaning. Very pleasant.
Review: The team is friendly, works very hard and gets the job done quickly.
Review: We love The Maids! Been going strong for 8 years and could not be happier.
Thanks for always taking excellent care of us!!
Review: Very thorough, organized and efficient. Show genuine for the property.
Msgr. Anthony Marcaccio
Review: The Maids have done a very good job cleaning my home. I had used Molly
Maids before but found that they rushed through cleaning my home. Molly
Maids would send 2 people to clean and they would be done in an hour. The
Maids send 4 people and it takes close to 2 hours for them to clean. The
quality is excellent.
Review: You are thorough, prompt, attentive, careful, etc.
Review: The ladies do a wonderful job. We started the service when Pat was
recupeRating: from two hospitalizations. The team is always prompt and caring.
Pat and Don Smith
Review: Fast and efficient. Professional.
Review: Blue team was amazing! Gala was an awesome leader. The rest of the team
Review: Efficient. Arrive on time. Use quality cleaning products. Do a very good job.
Review: I like everything because the ladies pay close attention to detail.
Review: Professional, thorough and fast.
Review: Gala and her team do a great job!! they are professional and very efficient.
Review: The girls(Gala,Rosa, and Leticia) are very attentive to details concerning our
home and our family. They always speak to my dogs when they come in even
though Max steals their sponges and dusters. They do an excellent job. It is my
favorite day of the week.
Rating: 5 Stars
Review: They come in and go straight to work. No talking to each other or taking breaks. Meena and her team are great. I always ask for Meena because she is the Best!!
Rating: 5 Stars
Review: Very nice, very professional, great job
Rating: 5 Stars
Review: Perfection! Professionalism, efficiency, concern with detail, personal attention, constancy
Sarah and David Williams
Rating: 5 Stars
Review: This team has worked so hard to get my house in shape. I feel like they have gone above and beyond. It is definitely a value service!
Rating: 5 Stars
Review: Excellent workers. Always pleasant. Meena and the Red team always do an excellent job. The house looks super after they finish.
Rating: 5 Stars
Review: The Red team led by Meena is wonderful! The team works hard and do a very good job cleaning our house.
Working with Hank, Maria and Ignacio is also a pleasure. They are very professional and do everything possible to make this a good experience for us.
The cleaning that the Red Team did was awesome! My husband and I cannot express how pleased we are with the service. I wish we could have taken more of it all in before they left so that we could have told them how appreciative we are. After discussing the recurring service with my husband we would like to set up a monthly service. What day is available with the Red Team’s schedule? Thanks again, Amber M.
We are very, very happy with The Maids organization and our Yellow Team. We have been customers since January 2009 and our team is so nice and helpful. We never have to check behind the team because they are always so detailed.
Mr. and Mrs. Kuehn
We are thrilled with what the ladies did to clean our home in preparation for our move. They did a fantastic job and once we are moved in and settled we want the ladies to come every other week to clean. Please thank them.
Rating: 5 Stars
Review Title:Meena and the Red Team are fabulous!! I
Review: Meena and the Red Team are fabulous!! I know I can always depend on them to do a thorough job and I know I will have a clean house when they leave. I have never had to call about something not done well. They are consistently conscientious and pay close attention to small details that make a difference……and they are always courteous and friendly. Thanks, Meena and the Red Team!!!
Rating: 5 Stars
Review Title:We have been a customers for years now.
Review: We have been a customers for years now. ALWAYS excellent service, friendly staff. Highly recommend them to anyone looking for a clean house… and a happy wife.
Date of Review: 2016-06-03
Content Of Review: I love my cleaning team under the leadership of Dami. They are fabulous. they do a superior job of cleaning. They are on time and efficient while here. they are so friendly and I love having them in the house. I have been able to reschedule for times when I need them for a special occasion cleaning. I love that the products are safe for all.
We love Dami and her team. Once she was out sick and we were notified and I got worried. About her being sick and what if the new team is not as good. It was fine but I’m glad she came back. She is professional, so nice, and our house is always cleaned to our liking. Always. We typically leave when they come, so they can do their job and we are not in the way. Once, an item was broken, an accident for sure, and Dami left a note and you fixed it and it was returned. Very pro active for sure… I never worry about anything not being home. I was cautious at the onset but I don’t give it a thought anymore. There are horror stories out there.
We are home today – rainy day and my husband is recovering from a hip replacement…One of the workers, came and told me our “office” room was ready and we both are able to be in there and not be in the way…. Very considerate… I am sure Dami was responsible for that.
I took out a contract with The Maids several months ago for bi-weekly house cleaning. Since the very beginning, I was impressed. I had tried at least four other housecleaning services and, truth be told, I echo what John Hammer says about these folks. They are so much beyond “mother-in-law” cleaning. The team leader is a Lady named “Connie” and I have come to know and trust her totally. She and her team are always right on time, exceptionally thorough and professional. I will be staying with The Maids as long as I continue to live in my home.
A very professional home cleaning service. Customer relations is superb. They miss nothing. Attention to detail, and, responsiveness are their hallmarks. I would very much encourage anyone who truly wants their home really cleaned to try The Maids out. You will not regret it.
Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got more than my money’s worth
How far in advance did you schedule the work? more than 2 weeks
Did you find the company through Angie’s List? no
If no, what was the other source? Neighborhood word of mouth
Why did you choose this contractor? reputation
Have you used this company before? this is the first time I’ve used this company
What did you like most about this contractor? The degree of professionalism and cost
What did you like least about this contractor? I didn’t go with them before now.
What surprises came up during the course of the work? Their attention to detail
What words of advice would you give this contractor? Keep on doing what you are doing.
This is your space. Feel free to give us your two cents … or quote your favorite movie? I’m a retired Marine Corps officer and I know what it means to be “clean”. These folks exceed in every way
The cleaning ladies were great. First impressions were great as they entered my home in uniforms and their cleaning supplies. They really worked well together. Your team leader, Neris, reviewed with all the team the special areas I wanted cleaned a certain way. Everyone got started. They followed a system and were very efficient. And I really appreciated the flexibility you provided in scheduling. Please put me down as a referral for your company.
“The Muse and I are not complete slobs. Generally we have three different categories of a clean house. One would be clean enough for us. Two is company clean and three is mother-in-law clean. But last week we found out about a whole new level- The Maids clean. The Maids cleaned our house on Friday and I’ll have to say it is well beyond mother-in-law clean. We were told not only is our house cleaner, it is healthier because they use HEPA filters on their vacuum cleaners. When I got home to see their work, it was like walking around in someone else’s home. The Maids telephone number is 292-7805.”
– Featured in “Rhino Rumors” of The Rhinoceros Times, Thursday, July 16, 2009
Thank your ladies for doing such a great job cleaning my Dad’s home. We were very, very pleased. Everything worked out perfectly. I didn’t have to worry about anything; just enjoyed eating my Thanksgiving dinner with Dad and my family.
My client was moving into a rental property that had, lets say, been well-lived in. The Maids were very flexible with scheduling and when they came out they did a terrific job. Thank you ladies for such a terrific job.
The Maids did an incredible job cleaning our home the day before we put our home on the market. They got our baseboards really clean and the whole house looks great. Our staircase railing had a build up of sticky stuff we couldnt get off. It had been there for several years. The Maids used some kind of cleaner and a lot of elbow grease and got it completely clean.
I just want to call and let you know we very pleased with the cleaning. My mother-in-law raved about how good your team was. We really appreciate you working us in on such short notice.
We were completely wow’d by your service and look forward to monthly cleanings.
We had been using another cleaning service, but we werent satisfied with the level of detail. I heard a presentation made at a BNI meeting on The Maids and talked to my wife about making a change and trying The Maids. My wife and I are very pleased with the service we are receiving from The Maids.
The company I contracted to do some repair work told me about you The Maids. So when I called and you explained how detailed and thorough you are I was impressed. But when your team came out and actually did the cleaning I was even more impressed. I cant believe how clean the bathrooms look. Thank you!
I just want to thank you for recommending The Maids! This place looks and smells FANTASTIC and then some! I don’t think it is possible for me to be happier!!! The quality of work is impeccable. I am definitely going to hire them again! I can easily see why you have hired them yourself. I met with hank Williamson (the owner) and I told him that after your personal recommendation I wasn’t going to hire anyone else and I am very, very glad I listened to you. I honestly don’t see how they do what they do as they were organized and then some. I was impressed by the cleaning ladies and by their work ethic. I refer to them as The A Team!
The home was not being kept up due to my mother-in-law’s health. The team came in and cleaned top to bottom – nothing was missed! It has been a very long time since I have seen that house so clean! Also, the team was very respectful towards my mom-in-law. She is thrilled that the house is so clean and orderly. I look forward to the next visit from The Maids.
The bathrooms were the cleanest I have ever seen.
Hank, The Maids did a great job on our new home! It was so nice to come into a clean house in the midst of the hustle and stress of a move. Thanks again.
The Muse, my redheaded companion and I are nice, but we aren’t that tidy. In fact, my redheaded companion may be the neatest of the lot of us, although without opposable thumbs, opening drawers to put things away is difficult. However, for the past six months, The Maids have been coming to clean our house on a regular basis and it has changed our lives. Now we can keep things together for a while, and then, when it is just about time for us to fall off the wagon, the Maids return. This way we get to come home to a sparkling clean house and are inspired to try and keep it that way.
Thank you once again for a job well done.
You have a great product. We are very happy with our service.
I was very impressed with the look and smell of my home after I got home from work. Everything was clean and spotless. Even the cobwebs on my vaulted ceiling were gone. The team who worked on my home did a great job.
The office staff and those who clean my house are all very courteous and professional, paying special attention to details that are important to me. The team leader always listens and follows through each time they come as they then share my special needs or requests with the other staff members.
I am always pleased with the way Dami and her team cleans my home. Often I am not home, but always see the results of their hardwork. I am also very please with the couple that funs this Maids franchise. All staff members I have come in contact with are very personable and professional.
How would you rate the quality of the following services by The Maids:
Overall, how would you rate the service you have received from The Maids?
How would you rate the level of service you have received from our office staff, including sales and quality assurance?
How would you rate the attitude/friendliness of your cleaning team?
Would you recommend The Maids to your friends/family?
Why or why not?
The customer service was superb. The manager stopped in for a check and also involved himself in the cleaning. We were provided with reputable references for further issues that we have around the house. The Maids even fixed our crossed up hot/cold water issue with our kitchen sink. That is exceptional service!!!!
What do you like best about The Maids?
The detail that is paid to cleaning the home. Every item, no matter how small, was important to The Maids to clean and perfect.
How can The Maids better serve you?
Not sure at the moment…service was so pleasurable
You guys do a great job! You are very consistent. My wife always looks forward to when you all come. My sons even ask me when The Maids are coming! We really look forward to coming home on days when you’ve cleaned because you guys always do a great job.
Your ladies did a wonderful , great, great, job! I appreciate them so much. My holiday will be stress free, and I can focus on preparing our Thanksgiving meal.
The cleaning was very , very thorough. My father had to be admitted into the hospital and we wanted to have his house cleaned before he returned home. The Maids team did a fabulous job and cleaned the carpet getting up spots I didn’t think would come out. The only thing I can add is to say “Wow! Thank you.”
Thank you for taking such good care of my house.
Thanks for doing such an excellent job on our home. We appreciate you!
My favorite thing to do after The Maids have cleaned my home is to take off my shoes and walk around. The house is CLEAN. The Maids clean my house the way I would if I had the time.
Absolutely wonderful! Your ladies did a perfect job!
Excellent service. Would and have recommended to anyone.
Just wanted to pass on to you that the team who cleaned our house today did a fantastic job. Not that it’s not always awesome but today it seems as though they did a little extra. just wanted to say thanks to them for making the house so perfect!
I love your company! The ladies did an excellent job. They are so nice and wonderful. I couldn’t be happier with your service. My husband, too. We’ll be setting up every other week service. Happy thanksgiving to you and your wonderful ladies.
I like many others am very busy with work and although I like to have a clean home I don’t have the time to devote to cleaning activities. With The Maids I keep up with surface cleaning and then every other week The Maids come in and do the deeper clean that my home needs. Its magic – I go to work on Monday morning and on Monday evening come home to a thoroughly clean and sanitized house. I LOVE IT!!! And the team who cleans my home do an outstanding job!
After every cleaning, my wooden floors shine so beautifully. I have used other maids services in the past and The Maids out shines them by far. Thanks for the wonderful cleanings.
Just wanted to thank you for the excellent job your team did cleaning our home. I will highly recommend you to my clients.
The Maids clean on a level that I would clean my own home if I had the time.
I am absolutely pleased with the Red Team: the team leader Cony and her team Sandra and Trista. There’s nobody else I know of that comes close to the quality and care and the cleanliness of my home when they leave. My trust in them is well placed and I can’t appluad them enough.
Damy, Liliana, and Yuby did a great job of a deep cleaning our home. My husband and I were delighted when we came home to find our home so thoroughly cleaned. Please thank the ladies.
The ladies do a wonderful job and are polite and courteous while they are here. I wish I could afford to have them come every week (or every day.)
We were very pleased with the cleaning service it was great. The house looked brand new and the floors looked better than when we moved in. Please pass along our kudos to the team.
We were a little concerned about the cost but now realize it is well worth it.
I had seen your yellow cars in the neighborhood and then I heard Brad (Brad and Britt show on 101.1 FM Talk Radio) talk about his experience with your company. We are amazed at what Neris, Edith and Karen have done with our home. It has never been this clean.
I am writing to you to express my sincere thanks for the move-in cleaning you did for my client in August, 2008. First, I was impressed with your customer service staff and how they worked so closely with me. As you know, the occupant of the house delayed vacating the property for several days…which left me guessing as to when I could schedule your crew. Your staff handled it effortlessly, and worked with my “non” timeframe such that the job got done on time. And what a quality job it was! Honestly, the house smelled completely different after your crew left. Not obtrusive, but just clean. I think the former owner had smoked and may have had pets…but all that odor was gone once your ladies worked their magic. My client was particularly impressed with the cleanliness of the kitchen and bathrooms. His parents helped him move in so it was almost like having company, first thing! The house was clean and comfortable because of your services, and it took a huge burden off of move-in day to not have to clean before moving in. Thank you again for your quality work and attention to detail. I will not hesitate to recommend you again to future clients and current colleagues.
I wanted to write to tell you what an awesome job you all did cleaning my home. I never dreamed it would be so clean when you were finished. I really appreciate all the hard work everyone did. Thank you so much.
The Maids were very thorough and detail oriented. During the initial walk-through the team leader asked lots of questions about our expectations and where our expectations had not been met by our previous cleaning service. The team was responsive and the leader checked all aspects of the cleaning to ensure our expectations were met. We were pleased with our first time clean and have scheduled regular housecleaning service with The Maids.
The team did a great job. Please feel free to use us as a referral. We look forward to your next cleaning.
The service was absolutely incredible and far surpassed any service I have used before! When I read the brochure I knew this was something different and it definitely exceeded my expectations. Thank you very much for the excellent job.
The Maids (Home Services) team did a great job cleaning our home. They were very thorough, even cleaning all the corners and edges around our baseboards. They cleaned areas that can be overlooked like the top side of our ceiling fan blades, and the staircase rails. The bathrooms looked fantastic and were disinfected. The team even hand washed the kitchen and bathroom floors on hand and knees.
Thank you for the excellent cleaning.
I am a single dad with two teenage boys, and we do our best to keep our home clean. We are in the process of selling our home and The Maids did a fabulous job of cleaning our home so we can showcase it to sell.
I have already recommended your fine services to a friend. I was very impressed with the wonderful girls (Cony, Trista, Angie, and Meena) who made up the team. I would give them an A+ in courtesy, kindness, and in their cleaning skills. Every room was awesome. I know that my house is happy that they were here! My bathrooms sparkle, and the inside of my microwave and the refrigerator door- which I can never get to look good. I am very happy and hope to have these well-trained girls back soon. God bless your staff!